The Blog

It’s the stuff customer service nightmares are made of: despite your best efforts, a situation goes sideways and an irate customer is standing at your doorstep or shouting on the phone. They are impatient, visibly upset, and ready to give the first employee they encounter a major earful. We all fall into familiar emotional habits […]

Welcome to Growth Wizard! If you’re anything like the people I love working with, you’ve got something really good! It might be a business, idea, or service you care about, but figuring out how to grow it, communicate it, or organize it feels overwhelming sometimes. That’s exactly why I created this space. I help small […]